Accenture invites fresh applications for CN CS&S Marketing Loyalty at Multiple locations in India for 2022.
About Accenture
Accenture is a global professional services company with leading digital, cloud and security capabilities. Accenture is recognized on FORTUNE’s 100 Best Companies to Work For and Diversity Inc’s Top 50 Companies For Diversity lists.
Job Title
Analyst/Consultant
Responsibilities
- Develop enterprise loyalty strategy:
- Development of loyalty economics models to drive loyalty investments and designing loyalty program construct (earn-burn strategies, benefits, experiences).
- Design interventions to improve customer satisfaction:
- Drive customer engagement and support the development of platform technologies to drive loyalty implementation.
- Develop metrics/scorecards to gauge the efficacy of loyalty/membership programs:
- Conceptualizing and implementing revenue generation programs specifically for loyalty members (cross-sell/up-sell / tier movement).
- Operationalize loyalty program processes /set up loyalty operating model:
- Onboarding partners to supplement loyalty program benefits/increase customer engagement.
- Conceptualize and implement revenue generation programs specifically for loyalty members (cross-sell / up-sell / tier movement) to retain/increase average revenue per customer.
- Plan, direct and coordinate marketing activities:
- Work on campaigns to support the designed interventions.
Qualifications
- MBA from a tier 1 institute.
- The overall experience of 3+ years with at least 1+ years of experience in designing/managing Loyalty programs.
- Hands-on experience and understanding of Loyalty tools/platforms.
- Experience in managing loyalty programs in Banking/Retail/Fuel Retail industries (preferred, not mandatory).
- Working with middle to senior management levels within existing organization/client organizations.
Job Locations
Gurgaon, Mumbai, Bangalore, Kolkata, Chennai, Hyderabad.
How to Apply?
Interested Candidates can apply online through this link.
