Seagate invites applications for Internship Opportunity for freshers at Seagate, Pune. check the details below!
About Seagate
With more than four decades of storage innovation, Seagate empowers humanity to thrive in the data age and helps people and businesses navigate the ever-expanding data landscape. We craft precision-engineered, cutting-edge solutions that help the world store and manage exponential data growth.
Job Description
- Leverage your creativity in solving complex hardware and software issues related to an end user’s computer.
- Gain valuable insight into troubleshooting network connectivity, application, hardware, audio-visual, and telephony equipment problems faced by our end-user community.
- Learn how to quickly adapt to situations faced by the end user in a fast-paced environment
- Gain real-world experience in configuring, deploying, maintaining, and troubleshooting computer hardware in an enterprise environment.
- Obtain a general understanding of the Active Directory environment.
- Learn how to follow processes and procedures to ensure that the highest quality of work is delivered to the end user with minimal disruptions.
- Build experience with maintaining password security, data integrity, and file system security for the laptop/desktop environment utilizing Bit locker.
- Document trouble tickets from inception through closure in an Enterprise Incident Management System such as Service Now.
- Gain experience with Microsoft’s System Center Configuration Manager (SCCM) and Microsoft Endpoint Configuration Manager (MECM).
Preferred Skills
- You are an excellent communicator, both verbally and in written form. You must be able to communicate with customers, peers, and management concerning the status of cases, problems, or suggestions.
- You can demonstrate experience in creating and executing innovative solutions to solve complex technical support problems.
- You have a general understanding of computer hardware and software troubleshooting and issue resolution.
- You have experience using critical thinking skills to identify and resolve technical issues.
- You have knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive, and OneNote) and Windows 10 OS.
- You have the ability to take proactive, corrective actions, to resolve issues in advance of system problems.
Technical and Professional Requirements
- Pursuing a Diploma/ Bachelor’s or technical degree in Computer Science, Information Systems, Software engineering, or a related degree program.
- A general understanding of computer hardware and software troubleshooting and issue resolution.
- You can demonstrate knowledge of Office 365 online applications (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneDrive, and OneNote) and Windows 10 OS.
- Hands-on experience in Information Technology solutions and services.
Location
Pune, India.
How to Apply?
Interested candidates can apply through this link.
