Fresh online applications are invited for Head of Scaled Operations at Google, GCS Optimization and Reporting in Gurgaon & Hyderabad for the year 2023.

About Google

Google is an American MTC focused on search engine technology, online ad, Cloud Computing, Computer Software, E-Commerce, AI, and customer electronics. Google has many unique traits to help you find exactly what you’re looking for.

Job Description

  • As the Head of Google Cloud Storage (GCS) Optimization and Reporting Operations, you are responsible for the revenue enablement operations supporting Google’s GCS Customers across multiple Ad products, in a seamless and effective manner.
  • GCS is a fast-growing segment in Google and you will lead a team contributing to enabling exponential growth.
  • You get to work with stakeholders in both Google and the partner teams to identify the operational performance drivers, identify resource needs and work with various Cross-functional teams including global vendor management teams, Sourcing teams, Strategy and Operations, Tools and Automation, Human Resources, Legal and Finance.

Responsibilities

  • Led customer operations to improve camping performance and outcomes across products and Google Ads business.
  • Provide operational leadership to the workflow, engage vendor teams to deliver operational metrics, awesome customer experiences and impact
  • Manage multiple strategic stakeholder relationships across the operations enablement team, sales support and vendor, teams.
  • Identify Operational Efficiencies (Eg. eliminate non-productive activities, leverage operational synergies, automation).

Eligibility Criteria

  • Bachelor’s degree or equivalent practical experience.
  • 5 years of experience in people management.
  • Experience in running scaled operations, business process management, executing at scale and managing performance through outcomes.
  • Experience in Stakeholder Management and Executive Communications with Executive leaders across Regional Sales, Tools, Product, Quality, and Process Excellence teams.

Experience

  • Experience in vendor management/operations management, and scale organizations.
  • Experience in collaborating with globally distributed cross-functional teams.
  • Ability to deliver long, short and medium-term priorities of the business.
  • Ability to identify opportunities to evolve operations to deliver incremental impact.

Job Location

Gurgaon and Hyderabad.

How to Apply?

Interested candidates can apply through this link.

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