Applications are invited for the Project Management Intern position at Gushwork, Bangalore. This opportunity offers both remote and work-from-office work options.
About Gushwork
Gushwork, based in Bangalore, specializes in cloud-based workflows and automation solutions. The company focuses on helping businesses streamline operations, boost productivity, and improve decision-making through innovative, scalable technology. Gushwork aims to simplify complex workflows and enable organizations to transform their processes with intelligent automation.
Internship Description
Gushwork is seeking a motivated Product Management Intern to join its expanding team, offering an opportunity to gain practical experience in product development, customer success, and operations. This internship provides a unique chance to learn about product management from the ground up while contributing to the product’s growth and making a tangible impact on both the product and its customers.
Role and Responsibilities
As a Product Management Intern, you’ll work closely with our product and customer success teams to develop a deep understanding of our users while supporting key product operations. You’ll play a crucial role in identifying and productizing manual processes to improve scalability and user experience. Your role will evolve throughout the internship, starting with direct customer interaction and growing into broader product management responsibilities:
- Serve as the primary point of contact for a dedicated cohort of users, handling their questions, feedback, and feature requests
- Document and analyze user feedback to identify patterns and opportunities for product improvements
- Create detailed user personas based on direct interactions and data Ongoing Product Operations:
- Perform hands-on customer service to deeply understand user needs and pain points
- Document and analyze manual workflows to identify opportunities for automation and productization
- Create detailed process maps and requirements for converting manual operations into scalable product features
- Track and measure the impact of process improvements and automated solutions
Qualifications
- Currently pursuing or recently completed a Bachelor’s degree in Computer Science, or related field
- Strong analytical skills and attention to detail
- Excellent written and verbal communication abilities
- Basic understanding of software development processes
- Ability to manage multiple priorities and deadlines effectively
- Strong problem-solving skills with a focus on process improvement
Desired Skill Sets
- Experience with process mapping and documentation
- Basic understanding of AI and automation concepts
- Experience with data analysis tools
- Previous customer-facing experience is a plus
Duration
6 months
How to Apply?
Interested and eligible candidates can directly apply through this link.
Location
Bangalore, In-person preferred (Remote available)