Amazon is seeking applications from eligible and interested candidates for the position of Cloud Support Associate at its Hyderabad location.

About Amazon

Amazon.com, Inc. is an American multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence.

About the Job

As a Cloud Support Associate, you will help individuals and businesses take their computing infrastructures and applications into the Cloud. You will be surrounded by people that are smart, passionate about cloud computing and believe that world class support is critical to customer success. Amazon Internet Services Pvt. Ltd. (AISPL) Cloud Support team provides technical support to customers that are building mission-critical applications on top of AWS services.

Roles & Responsibilities

Every day will bring new and exciting challenges on the job while you:

  • Learn and use groundbreaking technologies.
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.
  • Interact with leading technologists around the world and resolve customer issues.
  • Drive customer communication during critical events.

Basic Qualifications

  • 0-1 years of experience in Linux/Windows Systems administration OR Database design and Optimization OR BigData Analysis OR Network administration OR Dev-ops.
  • Bachelor’s Degree in Engineering in one of the branches (CSE/IT/ECE/EEE) or MCA.
  • Troubleshooting / Support experience.
  • Programming / scripting experience (Java, Perl, Ruby, C#, and/or PHP).
  • Excellent oral and written communication skills.
  • Self-starter who is excited about technology.

Preferred Qualifications

  • Basics in OS concepts / Linux/Unix Systems administration (Ubuntu, CentOS, RedHat, Solaris, etc).
  • Basic knowledge in Networking (TCP/IP, DNS) /Database.
  • Strong customer focus & Multi-tasking skills.
  • Exposure to Cloud computing.

How to Apply?

Interested applicants can apply for the post through this link.

Location

Hyderabad, India.

Click here to view the official notification for the post of Cloud Support Associate at Amazon, Hyderabad.