Accenture invites applications for a ServiceNow IT Service Management Application Designer in Gurugram for the year 2022 -2023.
About Accenture
Accenture is a global professional services company with leading digital, cloud and security capabilities. Accenture is recognized on FORTUNE’s 100 Best Companies to Work For and Diversity Inc’s Top 50 Companies For Diversity lists.
Project Role
Assist in defining requirements and designing applications to meet business process and application requirements.
Responsibilities
- Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions.
- Configure Workflows in the ServiceNow platform Resolving ad hoc challenges including break-fix.
- Work with release and version upgrades.
Technical Experience
- Good understanding of ServiceNow Development Platform including, but not limited to ITSM, Custom Development, ITOM Exposure on complete ITSM and ITIL support process especially in areas of Service Design, Service Transition and Service Operation
- Minimum 2 years of experience supporting the administration, and configuration development of the tool.
Professional Attributes
- Excellent written and verbal communication skills.
- Good analytical skills along with Project management and time-management skills.
- Strong problem-solving skills.
- Teamwork and team-building skills.
Educational Qualifications and Experience
- Bachelor’s Degree in Computer Science / IT / Engineering or related field.
- 4-6 years of relevant work experience.
Job Location
Gurugram
How to Apply?
Interested Candidates can apply online through this link.
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