HCL invites online applications from BA candidates for Associate as Bfs at HCL Tech, Noida for the year 2023.

About HCL Tech

HCL Technologies Limited (HCLTech) is an Indian multinational information technology services and consulting company headquartered in Noida. It was founded as an independent company in 1991 when HCL entered the software services business. The company has offices in 52 countries and employs over 210,966 people.

Job Description

To provide information to their customer regarding their queries and resolve the end customer issues as per defined SLA, Able to work independently and efficiently to meet SLA, Able to comprehend the request of the customer and meet the quality standard.

  • The individual should have the ability to understand and carry out the allocated tasks and responsibilities in a timely and consistent manner and deliver results so as to exceed one s own standards.
  • To consistently meet or exceed CSAT parameters as defined for the process.
  • Ensure the accuracy and timeliness of data feeds and flows for the process and produces, reviewed and recorded quarterly results for clients.
  • AttendanceorLogin HoursorUnsechduled LeaveorSLA targets as per defined by the process.
  • Improving skill levels through self-development or nominating training programs
    Skill reverification Tests.
  • Maintaining the accuracy and integrity of the database and providing financial information support and analysis to management as per defined quality norms.

Required Skill Sets

Domain Competencies (BSERV )-BFS-Basics of Banking.

Qualifications and Experience

  • Bachelor of Arts
  • 1-3 Years

Deadline

Jan 6, 2024.

Job Location

Noida

How to Apply?

Interested candidates can apply directly through this link.

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