Tata Medical Center (TMC), Kolkata invites job applications from engineering students for the post of Application Support Engineer. The last date for applications is January 31.
About Tata Medical Center
Conceptualized in the year 2004 as a philanthropic initiative for the Eastern and North-Eastern parts of India and the neighboring countries, the Tata Medical Center (TMC) started operations in Kolkata on May 16, 2011. A charitable trust governs the hospital – Tata Medical Center Trust, established in 2005.
Job Overview
Provides functional & basic technical assistance to end-users in terms of Application (Hospital Management System) related issues/requests. If no solution is available, escalates the issues/requests to Product Team.
Roles & Responsibilities
- Receive end-user requests over phone, email or any other means and log tickets.
- Resolve the tickets and escalate to higher technical team if solution not known.
- Monitor and review the tickets until successfully resolved.
- Ensure proper coordination between end users and higher technical team.
- Provide updates to the end users whenever required.
- Ready to work on rotational shifts.
Eligibility Criteria
- Qualification: BE/B.Tech, BCA/MCA, BSc/MSc (CS/IT).
- Experience: Minimum 1 year Post Qualification experience. Freshers may also apply.
How to Apply?
Interested candidates may apply online or post applications by 31 January 2023 to:
Mr. Suvasish Mukherjee, Head-Human Resources, Tata Medical Center, 14 MAR (EW), New Town, Kolkata – 700160. Email – suvashish.mukherjee@tmckolkata.com.
Click here to view the official notification of the Application Support Engineer at Tata Medical Center.
Image taken from here.
