Amazon Invites Applications for Remote Jobs Opportunities. Interested candidates can apply for ML Data Associate II at Amazon, Bangalore. Check the details below!
About Amazon Virtual Opportunities
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store.
- Amazon continues to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers.
- For us, it is always “Day 1” and we are committed to aggressively investing over the long term and relentlessly focusing on raising the bar for customer experience in India.
Virtual Hiring Process
Interview Tips for Virtual Hiring Process
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Job Description
- Amazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon’s (FBA) Support Operations site in Bangalore.
- FBA is a growing business built around Amazon’s world-class capability in Ordering, Fulfillment, Transportation and Customer Service.
- By leveraging our current scale and supply chain, FBA can provide a low-cost alternative for fulfilment and enable sellers to rapidly grow their business.
- Support Operation’s role in FBA is to support Sellers with financial-related questions and ensure they are addressed in accordance with policy.
- We believe consistency is the foundation of the world-class service we provide our Sellers and Support Operations are at the centre of ensuring consistent and fair evaluation of Seller inquiries.
Responsibilities
- Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.
- Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact centre environment (email/ticketing only, no phones).
- Achieving weekly productivity and quality targets.
- Consistently improving Seller experience.
Basic Qualifications
- Bachelor’s Degree
- 0-4 years of work experience
- Good expertise with Microsoft Office, including Outlook, Word, and Excel
- Exceptional analytical, logical and data-gathering skills
- Excellent communication and comprehension skills
- Excellent problem-solving skills
Preferred Qualification
- Experience in a production environment and proven track record of achieving productivity and quality targets.
- Previous experience in a contact centre environment.
- Experience in problem-solving, including the ability to recognize non-obvious patterns.
- Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines.
- Ability to maintain high levels of confidentiality and data security standards.
- Strong attention to detail and the ability to work independently in a fast-paced and rapidly changing environment.
- A bias for action and an ability to deal with ambiguity.
- Can work effectively and drive change in loosely defined situations.
- Clear oral and written communication skills.
- Experience with fraud or risk investigations.
- Experience in payments & banking domains.
- Demonstrated a positive, results-oriented attitude.
- Excellent team player capable of learning and sharing knowledge in a team environment.
How to Apply?
Interested candidates can apply through this link
Remote Jobs Opportunities
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Location
Remote Location/ Work from Home.
