Online applications are invited for freshers as SOC Intern at Irdeto, New Delhi. Check all the relevant details below!
About Irdeto
Irdeto is the world leader in digital platform cybersecurity, empowering businesses to innovate for a secure, connected future. Building on over 50 years of expertise in security, Irdeto’s services and solutions protect revenue, enable growth and fight cybercrime in video entertainment, video games, and connected industries including transport, health and infrastructure.
Internship Details
This internship is with our multicultural service operations team, who is responsible for proactively monitoring and resolving application and Infrastructure incidents affecting Irdeto systems and Customers globally, whilst ensuring maximum availability and performance.
You will be part of a team serving as a coordination point for communications between our Global customer base (including TV operators) and Irdeto Engineering, DevOps, Integration, Security, Architecture and Service Delivery teams. You will help with root cause analysis of recurring incidents and raise escalations to back-line teams as necessary.
Responsibilities
- Provide administration and maintenance support for web applications hosted in AWS.
- Perform application troubleshooting to quickly resolve the issues per documented procedures.
- Effectively respond to monitoring alerts, incident tickets, and information requests within predefined SLAs.
- Handling communication and notification on major issues to all stakeholders. Document resolution run books and standard operating procedures.
- Work on continuous improvement initiatives (Automation) and be involved in service transition and launch projects.
- Work with core monitoring tools such as Splunk, AWS CloudWatch, Nagios and VictorsOps.
- This position will involve 24*7 shift work.
Required Skill Sets
- You have experience working in both Windows and Linux environments.
- Prior working knowledge of cloud technologies (AWS) is advantageous.
- Some experience scripting in one of these languages is advantageous: PowerShell, Bash, or Python.
Benefits
- An international and multicultural environment where diversity and inclusivity are celebrated and embraced.
- Professional educational opportunities and training program.
- Innovation is sabbatical
- Volunteer Day
- On-the-job coaching and mentoring
- Flexible work arrangements – via our Work Hard Anywhere policy.
- Some of us run city marathons and even go on snowboarding trips together!
- And many additional perks customized to global locations (canteen, fresh fruit, amazing coffee, parking, on-site gym, yoga room to name a few)
How to Apply?
Click here to apply for this internship
Location
New Delhi
