Online applications are invited for the Diploma Trainee at ABB, Bangalore. Check the eligibility and other details below!
About ABB
ABB creates technology that reshapes industries and improves lives for people worldwide. ABB believes in a diverse and inclusive team contributing to a healthier and more prosperous world. The company ensures a safe, fair, equitable and inclusive working environment for its people, regardless of gender, ethnicity, sexual orientation, cultural, religious, or social background.
Job Details
- You will be working as a Diploma Trainee and part of the Motion Business Area for Service Division based in Bangalore, India.
- In this role you will be reporting to Service Team Leader and will be responsible for executing service work with low to medium complexity according to work instructions and following ABB standard processes, quality standards and safety guidelines.
- Delivering quality customer service to satisfy customers and working in close cooperation with customers and other ABB teams, taking actions to identify new Service business opportunities for ABB.
Responsibilities
- Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents. Contributing to customer satisfaction by executing Service work according to customer orders and expectations.
- A clear understanding of the sense of urgency and care in the direct area of responsibility. Ensuring customer retention by delivering superior customer experiences.
- Performing entry-level field service tasks, identifying technical problems and making analyses through remote or on-site activity in service categories and products for which they are certified to perform.
- Preparing material lists needed for service activity and ensuring that all materials, parts and equipment are available and at the appropriate quality for Service activities.
- Preparing all documents and customer reports to be signed by the customer representative. Utilizing all relevant tools and reporting work done promptly and following up when needed.
- Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future. Identifying improvement needs in the way of working and communicating them proactively.
- Proactively executing work on a first-time-right approach with customers and ensuring the job is done on time and in quality.
Qualifications
- Diploma in Electrical or Electronics – 2024 passing out students.
- Freshers with less the one year of experience in a relevant field.
- Excellent communication and negotiating skills, with the ability to influence at all levels and address key issues with maximum integrity and professionalism.
How to Apply?
Interested candidates can directly apply through this link.
Location
Bangalore, Karnataka.
