Applications are invited for the Tech Support Intern at Awign, Bangalore. Check the eligibility and other details below!

About Awign

Awign is a work fulfilment platform with a mission of organizing & fulfilling enterprise work digitally with human aspirations & humanized efforts. Awign works with enterprises to take up intricate work across service lines of Auditing, due diligence, Operation, Business Development, Exam proctoring, Data moderation, & Last mile ops, which must be done in distributed locations in PAN India at a large scale. They break it down into more uni-skill tasks and get them done – end to end – through highly trained 10 lakh gig workers who go on the ground and complete tasks in 500+ cities PAN India. So far, we have completed over 7 million tasks with the help of a workforce of 1 million gigs.

Job Description

As a Tech Support Intern, you will play a pivotal role in ensuring the smooth operation of our systems and assisting users with technical issues. Your responsibilities will encompass various tasks, from understanding user requirements to recommending and implementing optimal solutions.

Responsibilities

  • Understand requirements and figure out the most optimal solutions.
  • Have a good understanding of our systems, business and functionality.
  • Be able to understand the gravity of a problem and prioritize accordingly.
  • Perform root cause analysis for production errors and recommend short and long-term
    solutions.
  • Investigate and resolve technical issues.
  • Recommend technical solutions and write technical specifications that meet business
    requirements and participate in the development of such requirements.
  • Follow all best practices and procedures as established.

Desired Skills

  1. Bachelor’s degree in computer science or a related field or the equivalent in education
    and experience is required.
  2. Should be adept in MySQL.
  3. Strong analytical and problem-solving skills.
  4. Good programming knowledge with an understanding of OOP concepts.
  5. Experience in development and operations preferred.
  6. Basic Knowledge of Ruby or Python is an added plus.
  7. Willingness to learn and succeed in an entrepreneurial environment.
  8. Good interpersonal, written and verbal communication skills.

How to Apply?

Interested candidates can directly apply through this link.

Location

Bangalore – India

Click here to view the official notification for the Tech Support Intern position at Awign, Bangalore.

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