Students and freshers can apply for the Technical IT Internship at Synopsys, Bengaluru. Check the eligibility and other details below!

About Synopsys

Synopsys technology is at the heart of innovations changing how we live and work. The Internet of Things. Autonomous cars. Wearables. Smart medical devices. Secure financial services. Machine learning and computer vision. These breakthroughs are ushering in the era of Smart, Secure Everything―where devices are getting smarter, everything’s connected, and everything must be secure.

Responsibilities

  • Providing IT support through phone, tickets, and chat to Synopsys workforce around the world.
  • Resolving problems of moderate scope involving laptops/desktops, mobile devices, and applications.
  • Handling common account issues and troubleshooting effectively.
  • Providing ticket status updates to management and end-users.
  • Maintaining effective relationships with end users.
  • Exercising judgment within defined procedures and practices to determine appropriate actions.
  • Ensuring smooth and efficient IT operations within Synopsys.
  • Enhancing user satisfaction through prompt and effective problem resolution.
  • Contributing to the overall productivity of the workforce by minimizing downtime.
  • Supporting the implementation of IT projects and service delivery initiatives.
  • Maintaining a robust IT knowledge base through content management.
  • Fostering a positive user experience and maintaining high standards of customer service.

Qualifications

  • Technical degree or diploma in a related field.
  • 2-3 years of experience in End-user/Desktop Support.
  • Proficiency in debugging within the Windows environment.
  • Experience with Microsoft Office, Outlook Exchange email, and Remote Access.
  • Knowledge of Windows Active Directory Services and Exchange email tools.

Skills

  • A strong communicator, both verbally and in writing.
  • Patient and polite in handling customer interactions.
  • Detail-oriented with excellent organizational skills.
  • A team player with strong interpersonal skills.
  • Adaptable and able to exercise sound judgment within defined procedures.

How to Apply?

Interested candidates can directly apply through this link.

Stipend

  • ₹3 Lakhs – ₹10 Lakhs/Year
  • Note: Salary information is taken from here!

Location

Bengaluru, Karnataka, India

Click here to view the official notification for Technical IT Internship Opportunity at Synopsys, Bengaluru